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Help & Security

  • What is password?

    Your password is a 6-8 digits. You can get your Internet Banking Password in any Universal Bank Branches Find out more
  • Important Security Notice

    Universal Bank will never ask your mother's full maiden name, personal information or PIN-secured transactions by e-mail. Keep your customer number, PIN and password confidential. Never share this information with anyone else. For detailed security tips please check View more Help and Security. Find out more
  • Web Browsers Notice

    Our Internet Banking is compatible with the latest versions of all major browsers like Internet Explorer, Chrome, Safari, Firefox, Opera. For most secure, reliable and fast service and best user experience, we recommend you to use Chrome or IE 9+. Find out more
View more Help and Security

Security Certificate

SSL ensures that the data sent can only be decrypted at the right address. Before being sent, the data is encrypted and can only be decrypted by the intended recipient. Through verification on both sides, the confidentiality and the integrity of the transaction and the data.

To activate the additional security features in the new generation Web browsers, Internet Banking has employed "GlobalSign® Extended Validation (EV) SSL" certificates, which also have the 128 bit SSL feature, to enable users to identify fraudulent websites more easily.

If you are using an up-to-date browser that supports this feature, with GlobalSign® Extended Validation (EV) SSL, the address bar of your browser will turn to green when you log on to Internet Banking and by clicking the address bar you will be able to access the details of the certificate which verifies the authenticity of this site.

If it has been previously detected that the website is a fraudulent website, the address bar will turn to red.

Some browsers identify this certificate, however cannot take advantage of its available features. These browsers don't have the green address bar feature. However, that doesn't mean that using these browsers is not secure. They just lack the feature that distinguish the fake websites from the real websites.

If you are using an up-to-date browser such as Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera, you will not encounter any problems when logging on to Internet Banking.

To avoid such problems, you need to update your browser as soon as possible from the official website of the software company free of charge.

For updates:

For the official Microsoft Internet Explorer website, click here.
For the official Mozilla Firefox website, click here.
For the official Apple Safari website, click here.
For the official Opera website, click here.
For the official Google Chrome website, click here.

You can find out the version you are using through the “Help” menu, “About” link of your browser.

 

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  • Login with Customer No

    If you don't have a user name, you can try this. Login with Customer No
  • Login with User Name

    Now, it's easy to access your account with easy-to-remember username. Login with Username
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